Privacy Policy

1. Who We Are

VLDB Solutions Limited ("VLDB Solutions", "we", "us", "our") is a company registered in England and Wales. Company number: 06680502. Registered address: The Plaza, 100 Old Hall Street, Liverpool, England, L3 9QJ.

We are the data controller for personal data collected through this website (vldbsolutions.com). If you have any questions about how we handle your data, contact us at info@vldbsolutions.com.

2. What Data We Collect

We collect personal data only when you provide it to us directly, or when it is collected automatically through your use of this website.

Data you provide

• Contact form: Full name, work email address, company name, and message content when you submit an enquiry.

Data collected automatically

• Google reCAPTCHA v3: We use reCAPTCHA to protect our contact form from automated abuse. This collects information about your browser, IP address, and interaction patterns and sends it to Google. This is subject to Google's Privacy Policy.
• Server logs: Our hosting provider (IONOS) may collect standard web server logs including IP addresses and browser information for security and performance purposes.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries submitted via the contact form
• To prevent fraudulent or automated submissions via reCAPTCHA
• To maintain the security and performance of our website

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:

• Legitimate interests: responding to business enquiries and protecting our website from abuse
• Consent: where you have chosen to submit your information via our contact form

5. How Long We Keep Your Data

Contact form submissions are retained in our email inbox for as long as is necessary to manage the business relationship. We do not store form data in any separate database. We review and delete unnecessary correspondence periodically.

6. Who We Share Your Data With

We do not sell your personal data. We may share it with:

• Google: for reCAPTCHA verification (see above)
• IONOS SE: our hosting provider, who may process server log data

All third parties are required to maintain appropriate security measures and are prohibited from using your data for their own purposes.

7. International Transfers

Google reCAPTCHA may transfer data outside the UK/EEA. Google relies on Standard Contractual Clauses approved by the UK ICO for such transfers.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, email us at info@vldbsolutions.com. We will respond within 30 days.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

We use cookies on this website. For full details, please see our Cookie Policy.

10. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

VLDB Solutions Limited
The Plaza, 100 Old Hall Street
Liverpool, England, L3 9QJ
info@vldbsolutions.com